FAQ
Frequently Asked Questions
About the Mask
What is red light therapy?
Red and near-infrared light therapy uses specific wavelengths of LED light aimed at the skin as part of a general wellness and skincare routine. See our research page for the published science behind it.
How many LEDs and color modes does it have?
The mask uses a 90-LED array with 7 color modes plus an auto-cycle setting, activated with a single button on the forehead.
How long is each session and how often should I use it?
Most people use the mask for 10–15 minutes per session. Consistency matters more than any single session — most users settle into a daily or near-daily routine.
Do I need to wear eye protection?
Keep your eyes closed for the duration of each session. Always follow the safety instructions included with your device.
Is it safe for everyone?
The mask is not recommended for use over active breakouts, broken skin, moles, or tattoos, or by anyone who is pregnant or photosensitive — check with a physician if you're unsure. Discontinue use if irritation occurs.
Is this a medical device?
No. This is a cosmetic device intended for general skin wellness, not a medical treatment, and it is not intended to diagnose, treat, or cure any condition.
Shipping & Returns
Where do you ship from, and how long does delivery take?
Your mask ships from within the United States. Estimated delivery is 2–5 business days from when your order ships.
What's your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, reach out through our Contact page within 30 days of delivery.