FAQ

Frequently Asked Questions

What do I need to set RoutineBowl up?

A standard power outlet near where you'll place the feeder, and a smartphone with the companion app to set your feeding schedule. Setup takes just a few minutes.

Can I feed more than one pet on different schedules?

Yes. RoutineBowl is built for multi-pet households — you can set independent feeding times and portion sizes for each pet.

How precise is the portion control?

You set exact portion sizes from the app instead of estimating with a scoop or cup, so every meal is consistent — helpful if you're managing your pet's weight or following a vet-recommended feeding plan.

Can I trigger an extra feeding remotely?

Yes — the app lets you dispense a manual feeding on demand, from anywhere, in addition to your regular schedule.

Is RoutineBowl suitable for cats and dogs?

Yes, it works well for both. If you have pets of very different sizes or appetites, just set each pet's portions individually.

What's your return policy?

We offer a 30-day money-back guarantee. If RoutineBowl isn't the right fit for your household, reach out through our Contact page within 30 days of delivery.

How long does shipping take?

Estimated delivery is 5–9 business days from when your order ships. You'll receive tracking information by email as soon as it's on its way.

How do I clean it?

Food-contact components are designed to be removable for easy cleaning. Check the included instructions for specific care guidance.

Still have a question? Contact us and we'll get back to you.